General FAQ's

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Titlli is proudly based in Indore, India and offers pan-India delivery. We deliver to most cities and towns, ensuring your gift reaches your loved ones wherever they are.

Can I track my order after placing it?

Yes! Once your order is confirmed, you’ll receive a tracking link via email and SMS. You can monitor your gift hamper's delivery status in real-time.

Can I schedule a gift delivery for a future date?

Yes! We offer scheduled delivery options. Just choose your preferred date during checkout, and we’ll make sure your gift arrives on time.

Can I get help customizing a gift hamper?

Of course! Our team specializes in personalized gifting. Contact us with your preferences, and we’ll help curate a bespoke hamper that reflects your sentiment.

What is your return or refund policy?

Due to the personalized nature of our products, we usually don’t accept returns. However, if your order is damaged or incorrect, contact us within 24 hours and we’ll resolve it promptly.

How do I report an issue with my order?

You can report any issue by emailing [email protected] or calling our support No. +916232745703. We’re committed to providing a seamless and satisfying gifting experience.

Need Help? With Orders, Custom Gifts & Delivery

CONTACT TITLLI FOR ANY QUESTIONS